Refund policy
Refund & Returns Policy – Drippy Cat
At Drippy Cat, all sales are final. We don't do returns, because our tees are made-to-order just for you — and honestly, they'd be devastated by rejection.
Before you hit that "Buy Now" button — check the size chart, vibe with the design, maybe sleep on it. We'll still be here.
All Sales Are Final Since every product is made-to-order, we do not accept returns, exchanges, or issue refunds. Please refer to our size guide before purchasing. Ordered the wrong size? That's on us only if we sent the wrong one.
Got the Wrong Drip? Let's Fix It. The moment your order arrives, give it a good look. If your item is:
- Damaged or defective
- Incorrectly printed
- The wrong item entirely
Email us at [your email] or DM us on Instagram within 48 hours of delivery with clear photos of the product and packaging. Valid claims will be reprinted and reshipped at no cost to you. Requests after 48 hours will not be entertained. Tags must be intact.
Note: Slight color variations between screen and print are normal and inherent to the printing process. These are not considered defects.
Wrong Size Sent by Us? We'll reship the correct size immediately. Wrong size ordered by you? Refer to the size chart next time, bestie. 🐱 Sizes may vary by +/- 0.5 inches.
Cancellations Orders can be cancelled within 12 hours of placement by contacting us. Once your order is sent to production, cancellation is not possible — your tee is already being made.
COD Orders Customers who refuse COD deliveries without valid reason will have COD privileges revoked for future orders. Repeated refusals may result in order restrictions.
Undelivered / RTO Orders If your order is returned to us due to failed delivery attempts, incorrect address, or refusal — re-shipping is available at your expense upon request. We'll attempt re-delivery up to two times.
Fraud Prevention Claims found to be false, misleading, or inconsistent with provided evidence will be rejected. Drippy Cat reserves the right to restrict or blacklist accounts engaging in repeated fraudulent claims or COD abuse.
Exceptional Circumstances In rare cases of a genuine payment or technical error, contact us within 48 hours of delivery. We'll review on a case-by-case basis at our discretion.
Customer Conduct We're here to help with genuine concerns — professionally and fairly. We reserve the right to decline support in cases involving abusive language, harassment, or threats directed at our team.
Grievance Officer, Drippy Cat 📧 drippycatshop@gmail.com, Grievances acknowledged within 48 hours, resolved within 30 days.
Jurisdiction This policy is governed under the laws of India, in alignment with the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020. Any disputes shall fall under the exclusive jurisdiction of the competent courts in Goa, India.
By placing an order on drippycat.shop, you confirm that you have read, understood, and agreed to this policy.